Systems Engineer, Orchestration Solutions
- Department:
- R&D
- Location:
- Burlington, ON, Canada
Looking for someone who strives for continuous self-improvement where learning on their own is second nature. Someone with a positive attitude who can build relationships with customers and with our team. Someone who is looking for a challenging and technical work environment.
What you will do:
As a Systems Engineer, it will be your mission to elevate our customer experience by:
- Act as an expert level technical specialist for system Q/A and upgrades on customer systems.
- Providing remote and onsite system implementation of software upgrades for Evertz customers
- Solve problems by replicating user workflows and provide solutions
- Be the customer bridge between the Product and Development teams
You will work between Principal Architects, Evertz clients, R&D Engineers, and Project Managers to understand the needs and use of their products in the client’s particular application to deliver a successful upgrade.
Responsibilities:
- Work collaboratively with the Client, Principal Architects, and product teams to validate system design against their respective product(s).
- Work with the industry leading orchestration / control software – Magnum OS
- Q/A test current / future customer workflows across multiple software releases.
- Support and provide product related detail in support of creating a Q/A SOW (Scope of Work)
- Identify and manage Q/A gaps by clearly stating assumptions and working with R&D to ensure the gap resolution meets the client/project needs.
- Act as a product technical authority throughout Q/A testing and onsite deployment.
- Willing to work in an exciting, fast-paced industry with career growth path potential (Project Management, Principal Architect, Product and Engineering Teams)
- Possibility for travel and overtime
- Hybrid work environment
Qualifications:
To join our growing team, you will need the following to make our team better:
- College Education or higher in IT/Computer Science or related fields
- Strong software validation skills
- Attention to detail and strong data analysis skills
- Control and system level validation and regression testing
- Troubleshoot system interoperability issues
- Be self-motivated when software testing/troubleshooting is required
- Excellent written and verbal communication skills
- Detail oriented with strong analytical and problem-solving skills.
- Configure and validate systems based on system configuration drawings
Bonus Points:
- Linux and Windows Operating Systems knowledge
- IT networking
- Broadcast knowledge
- Familiarity with JIRA and agile development
About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.
Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!